HOW TO SUGGEST TITLES FOR PURCHASE

Follow the below steps to suggest titles for purchase:
 

1. Log into your account by clicking on Log in

Picture highlighting location of ‘log in’ selection

2. Enter your Library card number and pin (if you forgot your pin, please click on Forgot my PIN)

Picture highlighting location of library card and pin login

3. Click on Suggest a Purchase at top of page near Log In and My Account

Picture highlighting location of ‘Suggest a Purchase” selection

4. Please enter the Author* (director or actor), Title*, the Item Type*, and the Price*
before clicking Submit at the bottom of the form.

Picture highlighting format of ‘Suggest a Purchase” form including Author, Title, Item Type, and Price boxes
 

5. All fields with a red asterisk (*), must be filled in. If you do not know the price of an item, the field cannot be left blank, but you may enter a zero (0) or N/A or a question mark (?) You can fill out remaining fields, or they may be left blank.

Picture highlighting location of ‘Price” box on form
 

6. To choose an item type, click on the Item Type drop down menu

Picture highlighting the “Item Type” dropdown menu which includes Audiobook (on CD); Bluray; DVD; eAudiobook; eBook; Fiction Book (Adult); Fiction Book (Child); Fiction Book (Teen); Graphic Novel (Adult); Graphic Novel (Child); Graphic Novel (Teen); Large Print Book; Music CD; Non-Fiction Book (Adult); Non-Fiction Book (Child); Other
 

7. After the form is filled in, you may click Submit

Picture highlighting location of ‘Submit” button on form
 

8. A confirmation message will pop up, indicating that your request has been submitted

Picture of confirmation message “Thank you for your suggestion. The Library will review it, and you can monitor its status in My Account. Thank you for submitting a suggestion for purchase”
 

9. After a suggestion is reviewed, you will receive a response in your My Account, letting you know the outcome.

Picture highlighting location of ‘My Account’ selection

10. Once in My Account, you will see under Requests all of the suggestions you have made. By clicking on the arrow next to Patron Suggestion for Purchase, you can read the reply to your request. They will be either Approved or Not Approved.
Picture highlighting location of ‘requests’ selection as well as highlighting where to click for request response.
 

EXAMPLE OF ACCEPTED REQUEST

Picture of “approve notice”
“REPLY: Greetings: Thank you for reaching out and suggesting a title you would like added to the Buffalo & Erie County Public Library collection. The title you recommended has been ordered and will be in the catalog within a week. At that time, you may place a hold at https://bepl.ent.sirsi.net/client/en_US/default. If you have any additional questions, please contact our Collection Development Team at collectiondev@buffalolib.org”

EXAMPLE OF REJECTED REQUEST

Picture of “rejected request”
“REPLY: Greetings! Thank you for reaching out and suggesting a title you would like added to the Buffalo & Erie County Public Library collection. Unfortunately, the title you recommended is not currently available for purchase through our vendors. You may be able to obtain a copy through Interlibrary Loan. Please visit the Interlibrary Loan page on the Library’s website: https://www.buffalolib.org/services/interlibrary-loan. If you have any additional questions, please contact our Collection Development Team at collectiondeve@buffalolib.org”

11. While you can remove a suggestion by clicking on the item and cancel, you will not be able to make a new suggestion in its place (unless you have not yet used your monthly limit)

Picture highlighting location of ‘Cancel’ selection
If you have any questions, please email us at collectiondev@buffalolib.org, or call the Library System at 716-858-8900.