I. Statement of Philosophy
The Buffalo & Erie County Public Library (B&ECPL) is committed to maintaining a work environment free of unlawful discrimination and harassment. B&ECPL will not tolerate unlawful harassment of its employees by any supervisor, coworker, volunteer, patron or any other person.
B&ECPL prohibits all forms of unlawful harassment, which includes any unwelcome conduct, whether verbal, physical or visual, that is based upon a person’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, age, sexual orientation, military status, genetic predisposition, or domestic violence victim status, or any other basis protected by federal, state or local law. Such conduct is unlawful and prohibited whenever it affects tangible job benefits, unreasonably interferes with an individual’s work performance, or creates an intimidating, hostile or offensive working environment.
II. Forms of Harassment
III. Applicability of Policy
The prohibition against unlawful harassment applies to everyone: managers, supervisors, salaried and hourly employees, temporary employees, volunteers, contractors, patrons, trustees, public officials and appointed administrative officers.
The Library will not tolerate harassment of any kind by anyone.
The Library encourages individuals who believe they are being harassed to firmly and promptly notify the offender that his or her behavior is unwelcome. However, the Library also recognizes that such a confrontation may be uncomfortable or even impossible. In the event that such informal and direct communication between individuals cannot be accomplished for any reason or is ineffective or inappropriate, given the circumstances or severity of the situation, the following steps should be taken to report harassment:
B&ECPL encourages the prompt reporting of complaints so that a rapid response and appropriate action may be taken. Failure to promptly report a complaint can hinder an effective investigation. A prompt report not only aids the complainant but also helps to maintain an environment free from discrimination for all employees.
An accurate record of objectionable behavior or misconduct is needed to resolve a formal complaint of harassment. Both verbal and written reports of harassment must be submitted to the Human Resources Officer for investigation. Upon receipt of a complaint of unlawful harassment Human Resources will complete a formal written report of the complaint, if not already done by the complainant or his/her supervisor.
Individuals who believe they have been or are currently being harassed should maintain a record of objectionable conduct in order to prepare effectively for the investigation.
B. Investigating the Complaint
Any allegation of unlawful harassment received by Human Resources will be investigated promptly. Confidentiality will be maintained throughout the investigatory process to the extent practical and appropriate under the circumstances.
B&ECPL will investigate thoroughly and quickly any incident of harassment or sexual harassment and will make every effort to take the wishes of the complainant into consideration, keeping the complainant informed as to the status of the investigation.
Depending on the circumstances of the complaint of unlawful harassment, Human Resources will determine if the investigation will be completed internally by the Human Resources Officer or if it is more appropriate to forward the complaint to a third party for investigation. B&ECPL has an established relationship with the Erie County Equal Employment Opportunity Office (EEO) and may utilize their investigation services and procedures. As necessary, Human Resources will promptly forward the written report of harassment to the EEO Office and complainant will be advised of same.
C. Discipline for Engaging In Harassment
Depending on the nature and seriousness of the offense, the Library will impose appropriate discipline, up to and including termination, against any manager, supervisor or employee found to have engaged in any form of unlawful harassment.
When a patron, volunteer or other person not employed by the Library is found to have engaged in unlawful harassment against a Library employee, the Library Human Resources Office will advise the person of the Library’s policy against such harassment, and will take such other actions as are appropriate under the circumstances.
V. Protection against Retaliation
The Library will not, in any way, retaliate against an individual who makes a complaint of harassment or against any participant in the investigation; nor will it permit any supervisor, manager, or employee to do so. Retaliation is defined as discriminating against an employee or applicant because s/he opposed an unlawful employment practice or made a charge, testified, assisted or participated in any manner in an investigation, proceeding or hearing.
Retaliation is a serious violation of this harassment policy and should be reported immediately. Depending on the nature and seriousness of the offense, the Library will impose appropriate discipline, up to and including termination, against any manager, supervisor or employee found to have retaliated against another individual for reporting harassment.
VI. Legal Remedies for Harassment
Employees or job applicants who believe they have been harassed or retaliated against in violation of this policy should first file an internal complaint with the Library’s Human Resources Officer. If an employee or job applicant is dissatisfied with the response, he or she may file a complaint with the Equal Employment Opportunity Commission (EEOC) at (716)551-4441 and/or the New York State Division of Human Rights (716)847-7632, which are authorized to investigate the allegations in the complaint. Employees or job applicants also may contact a private attorney or union representative should they believe they have been subjected to any form of harassment or retaliation.
Adopted by B&ECPL Board of Trustees at a public meeting June 21, 2007.
Revised September 20, 2012.
Reviewed by Policy Committee November 13, 2014 – no changes.